TERMS & CONDITIONS

Arrowmont School of Arts & Crafts (Arrowmont School ECOMM) owns and operates this website. Throughout the site, the terms “we”, “us” and “our” refer to Arrowmont School of Arts & Crafts. Arrowmont School of Arts & Crafts offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. This document governs your relationship with Arrowmont School of Arts & Crafts. Access to and use of this website and the products and services available through this website are subject to the following terms, conditions and notices. By using the website, you are agreeing to all of the Terms and Conditions, as may be updated by us from time to time. Please read these Terms and Conditions carefully before accessing or using our website.

TERMS OF SALE

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. In order to contract with Arrowmont.org/store you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

While we try to ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods that you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. All descriptions of items, item pricing, and item availability are subject to change at any time without notice, at the sole discretion of us. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time without prior notice (including after you have submitted your order). We have done our best to display as accurately as possible, the colors and materials of the products shown on the Arrowmont Store website. However, because the colors you see will depend on your monitor, we cannot guarantee all colors will be completely accurate and true.

Pieces shown on our website are, in most cases, also being shown in the Showcase Gallery. We will make every effort to remove sold items from our store in a timely manner, but cannot guarantee availability. We will contact you and refund your purchase price immediately if the item has been previously sold.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and tabulated into the total cost. Items requiring special handling are indicated and subject to additional costs.

RETURNS & REFUNDS POLICY

SUPPLY STORE LOGO ITEMS

If you are not satisfied with your purchase please contact the Supply Store Manager at 865-436-5860 or ksullivan@arrowmont.org to discuss refund/exchange options.

SHOWCASE ITEMS

All items purchased from the Showcase are considered final sales. If you have questions or concerns about your purchase please contact the Supply Store Manager at 865-436-5860 or by e-mail ksullivan@arrowmont.org

GIFT GALLERY

All items purchased from the Gift Gallery are considered final sales. If you have questions or concerns about your purchase please contact the Gallery Coordinator at 865-436-5860 or by email khider@arrowmont.org

PRIVACY POLICY

Arrowmont School of Arts & Crafts protects the privacy of those who use our technology and website.

Arrowmont School of Arts & Crafts is the sole owner of information provided and/or collected on this site. We will never share, sell, or rent your personal or business information with third parties for their promotional use. We may disclose or report information in limited circumstances where we believe in good faith that disclosure is required under the law.

We take every precaution to protect the confidentiality and security of your information by using industry-recognized security safeguards coupled with carefully developed security procedures to protect your information from loss, misuse or unauthorized alteration.

USE OF OUR WEBSITE

All photographs & information are the exclusive property of Arrowmont School of Arts & Crafts and Arrowmont School EComm. Please ask for permission before using information from our site. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not misuse this website. In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the website for violating any of the prohibited uses.

INDEMNITY

You agree to indemnify, defend and hold harmless www.arrowmont.org/store its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this website or your breach of the Terms & Conditions.

ART WORKSTENNESSEE ARTS COMMISIONTENNESSEE FOR THE ARTSTENNESEE GIFT-A-TAGEAST TENNESSEE FOUNDATIONWindgate Foundation

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